At KoalBurst.com ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery services.
1. Information We Collect
We may collect personal information that can identify you, including but not limited to:
- Contact information (name, email address, phone number)
- Date of birth and proof of age documentation
- Payment information and transaction history
- Account credentials and security information
- Device information and IP addresses
- Game play activity and preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send confirmations
- Verify your identity and age (must be 18+)
- Prevent fraud and ensure game integrity
- Communicate about promotions, results, and account updates
- Comply with legal and regulatory requirements
- Analyze usage patterns to enhance user experience
3. Information Sharing
We may share your information with:
- Government lottery operators for prize verification
- Payment processors for transaction completion
- Regulatory authorities when required by law
- Service providers who assist with our operations
- Other parties with your consent
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for all data transmissions
- Secure storage with access controls
- Regular security audits and testing
- Employee training on data protection
5. Your Rights
You have certain rights regarding your personal information:
- Access and receive a copy of your data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us at support@KoalBurst.com.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Authenticate users and maintain sessions
- Remember preferences and settings
- Analyze site traffic and usage patterns
- Deliver targeted advertising (with consent)
You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or by email. Your continued use of our services after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
